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Hypertrophic Cardiomyopathy Nurse Navigator
Location: Leesburg, VA
Status: Full-Time / Non-Exempt
Salary Range: $34.00 - $38.50
$10,000 Sign-On Bonus
Are you looking for new career opportunities, great wages, excellent benefits and work-life balance? Follow your heart to Virginia Heart!
The Hypertrophic Cardiomyopathy Nurse Navigator provides primary clinical support for the HCM Clinic and its providers in a manner consistent with Virginia Heart's missions of providing excellence in cardiovascular care. The coordinator will act as a liaison and point of contact for patients navigating the HCM clinic. Consistently seeks to improve healthcare experience and positive patient outcomes and eliminates barriers to patient's access to healthcare services. Facilitates continuity of care/care coordination by guiding patients and families through the health system from diagnosis, testing, treatment, and follow-up care. Organizes and submits data to ensure compliance with regulatory guidelines and for program monitoring, particularly as it pertains to the mavacamten REMS program and reporting to leadership.
When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives:
- No Nights, weekends or holidays!
- Affordable Medical, Dental and Vision plans
- 401(k) Retirement Plan
- Paid Short-Term Disability
- Employee Assistance Program for Mental and Physical well-being
- Three Weeks of Paid Vacation upon eligibility
- One week of Paid Sick Leave
- Annual Merit-Based increases
- Career Advancement Opportunities
- Employee Referral Bonuses
- Employee Discount Programs
- Employee Appreciation; Events to include therapy dogs, raffles, and other fun events
Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting. Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.
RESPONSIBILITIES:
- Acts as a liaison and point of contact to patients by helping them access healthcare outcomes from doctors, hospitals and others who provide their required services.
- Travels with HCM provider to all clinic sites and assists in patient program enrollment and education as it pertains to their diagnosis and care plan.
- Provides a personal, single point of contact for patients and their family.
- Coordinates referrals to support and ancillary services such as genetics, and cardiac diagnostics, as needed, and ensures patient has appropriate access to health care services and providers.
- Coordinates orders for appropriate tests, treatments, medications, consults and facilitates scheduling as needed.
- Interprets lab, imaging, and other pertinent data per established protocol and within the clinician’s scope.
- Guides patient and family through the health system from diagnosis, testing, treatment, and follow-up care.
- Collaborates with multidisciplinary team to address patient questions and responses about the care process and treatment options to ensure continuity of care, keeping care team members informed of the patient’s progress and/or changes.
- Seeks to improve healthcare experience and positive patient outcome. Ensures patient's satisfaction with the integrated health care delivery model and access to appropriate care or facility.
- Participates in obtaining quality outcomes through data collection and reporting and assisting with patient care compliance.
- Develops and maintains reliable systems to document, track and monitor patient data and progress through the process particularly in Inova’s REDCAP HCM registry and the mavacamten REMS program.
- Completes documentation of the plan, orders and outcome related to the pathway according to policy; communicates verbally or in writing to other team members..
- Provides and promotes patient and family education as well as promotes and encourages clinical staff education and involvement.
- Facilitates and coordinates scheduling of clinic consults and follow up appointments.
- Works as a member of the Advanced Heart Failure team and helps with cross coverage as needed.
- Enters data in the EHR, scans testing as needed for prompt continuity of care.,
- Works as a resuscitative team member in emergency situations.
- The HCM nurse navigator orientation is six weeks. The orientation includes all the listed duties above, as well as the standard RN onboarding. Orientation is a progressive process.
- The clinician is expected to attend training sessions of new Virginia Heart processes as they are implemented.
- Reports general medical supply needs to the office manager. Maintains and cleans clinical equipment per manufacturer’s recommendations. Notifies office manager of equipment failures in a prompt manner.
- Expected to read, understand, and follow the Virginia Heart Employee Handbook.
- Expected to read, understand, and follow The Clinical Policy and Procedure Manual, including updated policies when indicated.
- Demonstrates professionalism in all interactions with patients, providers, and fellow employees to create a positive experience. Adheres to the Virginia Heart dress code policy. Exudes confidence and positive body language. Resolves issues appropriate to position. Maintains workstation and all clinical areas in a clean, tidy fashion.
- Provides exceptional customer service in accordance with corporate standards and expectations. Exhibits empathy and compassion and maintains a professional and positive attitude with customers and fellow employees.
- Other Duties as Assigned
REQUIREMENTS:
- Registered Nurse with prior coordinator experience preferred.
- Current Virginia State Registered Nurse License in good standing or valid Compact State License.
- 2-4 years of clinical experience in the management of cardiac patients preferred.
- Knowledge of cardiac medications (classifications, side effects, etc.) preferred.
- Current Basic Life Support (BLS) required; Advanced Cardiovascular Life Support (ACLS) preferred.
- Computer literate, proficient in Excel preferred. REDCAP database experience a plus.
- Prior experience with the use of an Electronic Health Record (EHR), EPIC preferred.
- Excellent written and verbal communication skills as well as organizational skills.
- Strong ability to work independently and to multi-task in a fast-paced environment.