Location: Loudoun, VA 

Status:  Full-Time / Non-Exempt

Salary Range:  $21.00 - $25.00

Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance?   Follow your heart to Virginia Heart!

The Structural Heart Medical Assistant performs patient-related duties, provides support to the Structural Heart providers and the clinical team. Structural Heart Medical Assistant serves as a member of the clinical team, contributing to the efficiency and effectiveness of the office's clinical f low. 

When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives:

• No Nights, weekends, or holidays!
• Affordable Medical, Dental and Vision plans
• 401(k) Retirement Plan
• Paid Short-Term Disability
• Employee Assistance Program for Mental and Physical well-being
• Three Weeks of Paid Vacation upon eligibility
• One week of Paid Sick Leave
• Annual Merit-Based increases
• Career Advancement Opportunities
• Employee Referral Bonuses
• Employee Discount Programs
• Employee Appreciation: Events to include therapy dogs, raffles, and other fun events

Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting.  Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it. 

RESPONSIBILITIES

• Assists the Structural Heart providers and Structural Heart Nurse Navigator with patients in the office, including (but not limited to) the following tasks:
• Clinical Chart Preparation:
  • Chart prepping clinical face sheets as well as printing out all recent Structural Heart office visits and supporting testing a week in advance of visits.
  • Assists in obtaining cardiac imaging and interfacing into Power share in advance of appointments.
  • Ensuring all ordered testing is completed prior to appointment.
• Rooming:
  • Obtains the chief complaint or reason for the visit.
  • Obtains vital signs accurately and efficiently to include blood pressure, pulse rate, height, and weight.
  • Performs ECGs as indicated.
  • Reviews current medication list and allergies, and updates as needed.
  • Updates past medical, social, and family history.
  • Updates review of systems as needed.
• Is part of the Structural Heart care team and pools.
• Answers the Structural Heart Direct line and assists patients within a timely manner- documenting and escalating messages appropriately to Structural Heart Nurse Navigator.
• Assists in documenting voicemails and responding to patients in a timely manner.
• Assists Structural Heart Nurse Navigator with patients in cardiac rehab enrollment following Structural Heart procedures when needed.
• Assists in preparation of educational materials following consultation visits
• Assists in scheduling Structural Heart consults within 24-48 hours of initial order.
• Helps to review in-basket pool messages and handles within their scope.
• Escalates messages appropriately to Structural Heart Nurse Navigator
• Contacts patients for appointments and follow up as needed.
• Assists patients in scheduling Structural Heart office visits as well as echocardiograms as indicated by Structural Heart Providers.
• Helps with order management to ensure any recommended testing is being completed as ordered.
• Enters and updates data in the EMR. 
• Notifies patients of test results per protocol and upon provider request. 
• Provides a safe environment for patients and staff. 
• Primarily responsible for rooming patients for either the Structural Heart doctor or APP when in office. 
• Competent in completing hospital scheduling sheets for diagnostic testing and certain procedures 
• Responsible for rooming general cardiology when indicated by clinical lead and assists in general cardiology tasks/ in basket in addition to Structural Heart responsibilities.
• Works as a resuscitative team member in emergency situations within their level of expertise and training.
•  As assigned, routinely checks the emergency cart and equipment per protocol. The medical assistant is responsible for knowing the location of the medical supplies and medication on the emergency cart and the proper operation of emergency equipment within their scope.
•  As assigned, routinely checks the emergency cart and equipment per protocol. The medical assistant is responsible for knowing the location of the medical supplies and medication on the emergency cart and the proper operation of emergency equipment.
• The Structural Heart Medical Assistant orientation is for two weeks. The orientation includes all the duties above.
• The Medical Assistant is expected to attend training sessions on new processes as they are implemented.
• Continuing education is not mandatory but is encouraged and expected.
• Opportunities for continuing education are ongoing and made available to clinical staff.
• Reports medical supply needs to the office manager. Maintains and cleans clinical equipment per manufacturer’s recommendations. Notifies office manager of equipment failures in a prompt manner.
•  Expected to read, understand, and follow the Virginia Heart Employee Handbook, and follow the Clinical Policy and Procedures Manual, including updated policies when indicated.
•  Demonstrates professionalism in all interactions with patients, providers, and fellow employees to create a positive experience.
•  Adheres to the Virginia Heart dress code policy.
•  Exudes confidence and positive body language.
•  Resolve issues appropriate to position. Maintains workstation and all clinical areas in a clean, tidy fashion.
•  Provides exceptional customer service in accordance with corporate standards and expectations.
•  Exhibits empathy and compassion and maintains a professional and positive attitude with customers and fellow employees.
•  Respects and maintains patient privacy and dignity.

REQUIREMENTS:

• Medical Assistant Certification preferred 

• High School Diploma or equivalent required 

• Minimum of one year experience working in a medical office with both administrative and clinical experience preferred 

• Computer literate 

• Excellent verbal and written communication skills 

• Prior experience with the use of an Electronic Medical Record (EMR); preferably EPIC 

• Strong interpersonal skills 

(Click link to view other available openings and locations for our company: https://virginiaheart.hiringplatform.com/list/careers)